Terms Of Purchase

Pricing:

Prints of most works are available and can be purchased directly through this website. Available sizes and prices of prints are listed under each artwork image. If you are interested in a custom print (custom size, matting, etc.) please contact me with your requirements and I will give you a quote.

Prices of original paintings are often not listed on the website due to variations in availability. When an original is displayed in a gallery, it is only available for purchase through that gallery (and not throughAnastasiaMak.com). If you would like to obtain information on any original on this website, please contact me, and I will get back to you promtly with its price and current location. If you are interested in seeing a painting in person, we can arrange a viewing in my studio (or, if that painting is currently on display, I will direct you to a gallery where it can be seen).

All prices are subject to change without notice.

Shipping:

All products (prints and finished paintings) will ship out within 5 business days from the time your payment clears – but most items ship out faster, within 2-3 business days. (Please note that custom prints and commissioned paintings will take longer to ship due to increased production time, in which case I will communicate with you and give you a time line.)

Also note that if you are making an electronic check (e-check) PayPal payment, it will take approximately 3-4 business days longer to clear than on-line credit card payments.

All orders will be shipped from Chicago area.
•5×7 and 8×10 prints ship via USPS First Class Mail.
•Large and medium unframed prints as well as small framed prints ship via USPS Priority Mail.
•Large framed works as well as originals ship via FedEx Ground / Home Delivery.

Tracking number will be emailed to you after shipping is processed.

Expedited shipping is available; additional charges will apply. However, in some cases expedited shipping costs can be waived if you reside in Chicago area – when a delivery or pick up can be arranged. Please contact to obtain rates on expedited shipping of specific products.

There is an extra charge for international shipments. If you are placing an order from a country other than U.S., Canada, or Puerto Rico, please contact me for a shipping quote.

Damaged Goods and Refunds:

All sales are final, with the exceptions of damage in transit. In case of damage, Anastasia Mak will replace damaged merchandise at no charge. Damaged merchandise must be returned to the merchant in order for replacement to take place. Notification of damaged or incorrect merchandise must be made within 3 days or receiving your product in order to obtain a replacement. Customer satisfaction is very important to me, so please do not hesitate to contact me if there are any ways in which I can improve your experience.

Exchanges:

Unsealed print(s) can be exchanged for a different image if artwork exchange is requested within 5 days of order receipt. Shipping on the exchange will be billed to customer.

Payment Options:

All payments made for products on AnastasiaMak.com will be transmitted through a PayPal secure server. When you are making an online payment, you can choose to pay either with a credit card, or electronically by check (e-check). To find out more about PayPal payment transfers, please visit PayPal.com

Other payment options: you can call me directly and pay with a credit card by phone, or send a check. Please email me for my “snail mail” mailing address for check or money order payments. Cash payments are accepted in person – please call / e-mail if you would like to arrange an appointment.

Copyright:

All images on AnastasiaMak.com are intellectual property of Anastasia Mak, Inc. and can not be borrowed, copied, or reproduced without the artist’s consent. The artist retains copyrights of all sold artworks.