Terms Of Purchase

Pricing:

Prints of most works are available and can be purchased directly through this website. Available sizes and prices of prints are listed under each artwork image. If you are interested in a custom print (custom size, matting, etc.) please contact me with your requirements and I will give you a quote.

Prices of original paintings are often not listed on the website due to variations in availability. When an original is displayed in a gallery, it is only available for purchase through that gallery (and not throughAnastasiaMak.com). If you would like to obtain information on any original on this website, please contact me, and I will get back to you promtly with its price and current location. If you are interested in seeing a painting in person, we can arrange a viewing in my studio (or, if that painting is currently on display, I will direct you to a gallery where it can be seen).

All prices are subject to change without notice.

Shipping:

All products (prints and finished paintings) will ship out within 5 business days from the time your payment clears – but most items ship out faster, within 2-3 business days. (Please note that custom prints and commissioned paintings will take longer to ship due to increased production time, in which case I will communicate with you and give you a time line.)

All orders will be shipped from Chicago area via USPS First Class or Priority Mail.

Tracking number will be emailed to you after shipping is processed.

Expedited shipping is available; additional charges will apply. However, in some cases expedited shipping costs can be waived if you reside in Chicago area – when a delivery or pick up can be arranged. Please contact to obtain rates on expedited shipping of specific products.

There is an extra charge for international shipments. If you are placing an order from a country other than U.S., Canada, or Puerto Rico, please contact me for a shipping quote.

Damaged Goods and Refunds:

All sales are final, with the exceptions of damage in transit. In case of damage, Anastasia Mak will replace damaged merchandise at no charge. Damaged merchandise must be returned to the merchant in order for replacement to take place. Notification of damaged or incorrect merchandise must be made within 3 days or receiving your product in order to obtain a replacement. Customer satisfaction is very important to me, so please do not hesitate to contact me if there are any ways in which I can improve your experience.

Exchanges:

Unsealed print(s) can be exchanged for a different image if artwork exchange is requested within 5 days of order receipt. Shipping on the exchange will be billed to customer.

Copyright:

All images on AnastasiaMak.com are intellectual property of Anastasia Mak, Inc. and can not be borrowed, copied, or reproduced without the artist’s consent. The artist retains copyrights of all sold artworks.